FAQs

Here is the listing of frequently asked questions from Customer

Installation

Installation take error

After select theme package and click Upload button, it show the error message: zip does not contain a valid theme: missing template "layout/theme.liquid", missing template "templates/index.liquid", missing template "templates/collection.liquid", missing template "templates/product.liquid", missing template "templates/page.liquid", missing template "templates/cart.liquid", and missing template "templates/blog.liquid"

That meant you don't extract the downloaded package. Try read again the guide [Requirements before setup][1]

The "Upload theme" button disabled

Error like , can not click to upload and install the theme.

Shopify limit install 20 themes into the site. You will also see the notification in the top of page.

Home Page Preset

How to change Home page layout to other

Please read again here with detailed video gudie.

After changed the layout, the Customize show style sheet error...

This is NOT the theme error. It’s your web browser cache error. It still stored old layout, so that make the layout broken. You can check the incognito tab to test it first. If the incognito tab worked, you only need clearly your web browser cache to update new cache and everything worked fine.

Theme settings

How to add Favicon

Please read again Favicon setup

How to change the text 'Free samples waiting here' in the Cart sidebar

Go to Themes > Actions > Edit Langues

Click to Cart tab

Scroll down to find the Message field and change it to your text.

If you want remove this box, please submit to the Technical support staff to get the solution (must remove in the source code).

How to get the Mailchimp Action Form url to save submit email

Please follow the guide at here

Currency don't work

Please read again Currency setup

How to change product option type

Please read again Options setup

How to control the Product Label

Please read again Label setup

Functions/Features

The Wish-list page don't work

Please read the guide here

The Compare page don't work

Please read the guide here

Fiter with Tags don't work

Make sure that you have tag these tags (input in Tags field) into your products.

Header/Footer

How to change the Logo size

From your Shopify admin, go to Customize > Theme settings > Header Settings > LOGO DIMENSION

Login/Register or User icon Link don't appear

Your Shop setting currently is disabled Customer account.

From your Shopify admin, go to Settings > Checkout > Customer accounts and select option to enable Customer account such as Accounts are optional or Accounts are required

How to setup Currency

Please follow the guide at here

How to setup Navigation (Menu)

Please follow the guide at here

Where to config the Mega menu

Please read again Mega menu setup

Where to config the Mobile menu

Please read again Mobile setup If you want change the icons, please submit new conversation.

How to control Social icons

Please read again Social icons setup

How to get the Mailchimp Action Form url to save submit email

Please follow the guide at here

Collection page

How to Config Product layout in Collection Page

Please read the guide here.

Fiter with Tags don't work

Make sure that you have tag these tags (input in Tags field) into your products.

Custom color for Filter with Tags

Please read the guide here.

CMS pages

Contact page don't look like demo

Please read the guide here

The Wish-list page don't work

Please read the guide here

The Compare page don't work

Please read the guide here